What are the Inclusive Design Categories and How Can They Improve Your Product?

Inclusive design is a critical aspect of creating products that cater to a diverse range of users. It involves designing products that are accessible and usable by people with different abilities, disabilities, ages, and cultural backgrounds. There are several inclusive design categories that can help improve your product and make it more inclusive. In this article, we will explore these categories and discuss how they can help you create a more inclusive product. From accessibility to cultural sensitivity, we will cover it all. So, let’s dive in and discover how inclusive design can enhance your product and make it more inclusive.

Understanding Inclusive Design

Definition of Inclusive Design

Inclusive design is an approach to design that seeks to create products, services, and environments that are accessible and usable by as many people as possible, regardless of their abilities or disabilities. It involves designing for a diverse range of users, taking into account their physical, cognitive, and emotional differences, and ensuring that the design solution is flexible enough to accommodate a wide range of user needs.

Inclusive design is not just about making products accessible to people with disabilities; it is about creating products that are easy to use and understand for everyone. It involves considering the needs of users with different abilities, including those with visual, auditory, cognitive, and motor impairments, as well as those with temporary or situational limitations.

Inclusive design also considers the needs of users from different cultures and backgrounds, ensuring that the design solution is appropriate and relevant for a diverse range of users. This approach helps to create products that are more inclusive, accessible, and usable for everyone, regardless of their abilities or backgrounds.

In summary, inclusive design is an approach to design that seeks to create products, services, and environments that are accessible and usable by as many people as possible, taking into account their physical, cognitive, and emotional differences, and ensuring that the design solution is flexible enough to accommodate a wide range of user needs.

Importance of Inclusive Design

Inclusive design is an approach to design that considers the diverse needs and abilities of all users, including those with disabilities. It aims to create products and services that are accessible and usable by everyone, regardless of their age, ability, or circumstance. Inclusive design can improve your product in several ways:

• Increases market reach: By designing products that are accessible to everyone, you can increase your potential customer base. This can lead to increased sales and market share.
• Improves user experience: Inclusive design takes into account the diverse needs and abilities of all users, which can lead to a better user experience for everyone. This can lead to increased customer satisfaction and loyalty.
• Reduces legal risk: In many countries, there are laws and regulations that require products to be accessible to people with disabilities. By following inclusive design principles, you can reduce the risk of legal action against your product.
• Enhances reputation: Companies that embrace inclusive design are often seen as socially responsible and forward-thinking. This can enhance your reputation and attract customers who value these qualities.

Overall, inclusive design is essential for creating products that are accessible and usable by everyone. It can improve your product’s market reach, user experience, reduce legal risk and enhance your reputation.

Benefits of Inclusive Design

Implementing inclusive design in your product development process can have numerous benefits for both your users and your business. By considering the diverse needs and abilities of your target audience, you can create a more accessible and user-friendly product that appeals to a wider range of customers.

One of the primary benefits of inclusive design is that it allows you to tap into untapped markets. By designing for a diverse range of users, you can reach customers who have been overlooked by other businesses, giving you a competitive edge in the marketplace. Additionally, inclusive design can help you improve customer satisfaction and loyalty by providing a better user experience for all customers, regardless of their abilities or needs.

Another benefit of inclusive design is that it can help you save time and resources in the long run. By designing for accessibility from the outset, you can avoid costly retrofits and updates later on. This can also help you stay ahead of legal requirements and avoid potential lawsuits related to accessibility issues.

Furthermore, inclusive design can help you improve your brand reputation and social responsibility. By demonstrating a commitment to inclusivity and accessibility, you can differentiate your brand from competitors and attract customers who value social responsibility. This can also help you build trust and credibility with your customers, which can lead to increased sales and customer loyalty.

Overall, the benefits of inclusive design are clear. By considering the diverse needs and abilities of your target audience, you can create a more accessible and user-friendly product that appeals to a wider range of customers, taps into untapped markets, saves time and resources, and improves your brand reputation and social responsibility.

Inclusive Design Categories

Accessibility

Accessibility in inclusive design refers to the practice of ensuring that products, services, or environments are accessible to people with disabilities. This includes physical, cognitive, and sensory disabilities. Accessibility can be improved by designing products that are easy to use for everyone, regardless of their abilities.

There are several key aspects of accessibility that designers should consider when creating products:

• Navigation: Navigation should be intuitive and easy to use for all users. This includes providing clear labels for navigation elements, such as buttons and links, and ensuring that the navigation is consistent throughout the product.
• Readability: Text should be easy to read for all users, regardless of their visual acuity. This includes using a font size that is easy to read, providing sufficient contrast between the text and the background, and using clear and concise language.
• Interaction: Interactions should be easy to use for all users. This includes providing clear feedback when a user interacts with an element, such as a button or a link, and ensuring that the product is easy to navigate using only a keyboard.
• Audio and Video: Audio and video content should be accessible to users with hearing impairments. This includes providing captions and transcripts for audio and video content, and ensuring that any audio content is accompanied by text descriptions.
• Alt Text: Images should be accompanied by alt text, which is a brief description of the image that can be read by screen readers for users with visual impairments.

By considering these aspects of accessibility, designers can create products that are accessible to everyone, regardless of their abilities. This not only benefits users with disabilities, but also improves the overall usability of the product for all users.

Usability

Usability is one of the most important inclusive design categories. It refers to the ease with which a product can be used by people with a wide range of abilities and disabilities. Good usability means that a product should be intuitive, easy to learn, and easy to use. It should also be accessible to people with different levels of physical and cognitive ability.

Here are some key aspects of usability to consider when designing products:

• Accessibility: This refers to the ability of a product to be used by people with disabilities. Accessibility includes designing for people with visual, auditory, and motor impairments.
• Consistency: Products should have a consistent layout and design. This makes it easier for people to learn and use the product.
• Simplicity: Products should be designed to be as simple as possible. This means avoiding unnecessary features and complexity.
• Error prevention: Products should be designed to prevent errors from occurring. This can be done through clear instructions, error messages, and design features that prevent accidental errors.
• Feedback: Products should provide clear feedback to users. This includes visual and auditory feedback, as well as haptic feedback for touch-based interfaces.
• User testing: It is important to test products with real users to identify any usability issues. This can be done through usability testing, focus groups, and user surveys.

By considering these aspects of usability, designers can create products that are accessible and easy to use for a wide range of users. This can lead to increased customer satisfaction and loyalty, as well as improved business outcomes.

Sustainability

Sustainability is a critical aspect of inclusive design that involves creating products and services that meet the needs of the present without compromising the ability of future generations to meet their own needs. It is an approach that considers the environmental, social, and economic impacts of products throughout their entire life cycle, from production to disposal.

One of the key benefits of adopting a sustainable design approach is that it can help businesses reduce their environmental footprint and improve their reputation. By designing products that are energy-efficient, made from sustainable materials, and manufactured using environmentally friendly processes, businesses can reduce their carbon emissions and other pollutants. This can lead to cost savings in the long run, as well as increased customer loyalty and market share.

Another important aspect of sustainable design is the creation of products that are easy to repair, refurbish, and recycle. This can help reduce waste and extend the lifespan of products, while also making them more accessible to people with disabilities or limited mobility.

In addition to these benefits, sustainable design can also lead to innovation and new business opportunities. By focusing on sustainability, designers and engineers can come up with creative solutions to environmental challenges, such as reducing water usage or developing renewable energy sources. This can lead to the development of new products and services that meet the needs of a growing population while also protecting the planet.

Overall, incorporating sustainability into the design process can help businesses create products that are more environmentally friendly, socially responsible, and economically viable. By taking a holistic approach to sustainability, businesses can improve their bottom line while also contributing to a more sustainable future for all.

Inclusive Content

Inclusive content refers to the creation of content that is accessible and usable by a wide range of users, including those with disabilities. This involves designing content that can be read and understood by people with different abilities, including those who use assistive technologies such as screen readers.

Some key principles of inclusive content design include:

• Using clear and simple language
• Providing alternative text for images and multimedia
• Ensuring proper headings and hierarchy
• Providing closed captions and transcripts for video and audio content
• Ensuring that color is not the only means of conveying information
• Providing keyboard navigation options

By following these principles, designers can create content that is accessible to all users, regardless of their abilities. This not only benefits users with disabilities, but also those who may have temporary or situational limitations, such as those using a mobile device or in a noisy environment.

Additionally, inclusive content design can also improve the overall user experience for all users by making the content more readable and understandable. It can also increase the accessibility and reach of the content, making it available to a wider audience.

Overall, inclusive content design is an essential aspect of creating products that are accessible and usable by all users. By following the principles of inclusive content design, designers can create content that is accessible, usable, and beneficial to all users.

Cultural Sensitivity

Cultural sensitivity is a crucial aspect of inclusive design that focuses on understanding and respecting the diverse cultural backgrounds of users. In today’s globalized world, it is essential for designers to create products that cater to a wide range of cultural preferences and practices. By incorporating cultural sensitivity into the design process, designers can avoid offending users and create products that are more inclusive and user-friendly.

Here are some ways in which designers can demonstrate cultural sensitivity in their work:

• Research: Conduct thorough research on the cultural backgrounds of your target audience. This research should include understanding cultural norms, values, beliefs, and practices. It is essential to avoid making assumptions about cultural practices and to seek input from members of the cultural group in question.
• Design Elements: Incorporate design elements that reflect cultural diversity. This can include using symbols, colors, and images that are culturally significant to different groups. Designers should also be mindful of the language they use in their designs, avoiding cultural biases and stereotypes.
• User Testing: Conduct user testing with a diverse group of users to ensure that the product is culturally sensitive. This testing should include users from different cultural backgrounds and should focus on identifying any cultural biases or insensitivities in the design.
• Iterative Design: Incorporate feedback from user testing into the design process, making iterative changes to ensure that the product is culturally sensitive. This iterative process should continue throughout the design process to ensure that the product remains culturally sensitive.

Incorporating cultural sensitivity into the design process can help designers create products that are more inclusive and user-friendly. By taking the time to understand and respect the diverse cultural backgrounds of users, designers can create products that meet the needs of a wider range of users, ultimately improving the overall user experience.

Ethical Considerations

When it comes to inclusive design, ethical considerations play a crucial role in ensuring that products are designed with the needs of all users in mind. Here are some of the key ethical considerations that should be taken into account:

• Respect for user diversity: Inclusive design should be based on the principles of universal design, which recognizes that users have diverse needs and abilities. This means designing products that can be used by people of all ages, abilities, and backgrounds.
• Inclusive language: Language is a powerful tool, and inclusive design should use language that is respectful and inclusive of all users. This means avoiding language that could be seen as exclusive or discriminatory.
• Accessibility: Inclusive design should ensure that products are accessible to all users, regardless of their abilities. This means designing products that can be used by people with disabilities, such as those who are blind, deaf, or have mobility impairments.
  * Privacy and security: Inclusive design should also take into account the privacy and security of users. This means designing products that protect user data and ensure that user privacy is respected.
  * Fairness and transparency: Inclusive design should be fair and transparent, ensuring that all users have equal access to products and services. This means avoiding design features that could discriminate against certain users or groups.

By taking these ethical considerations into account, designers can create products that are truly inclusive and accessible to all users.

Applying Inclusive Design Categories

Identifying Target Users

Identifying target users is a crucial step in applying inclusive design categories. This involves understanding the diverse needs and preferences of users who will interact with your product. Here are some ways to identify your target users:

• Conduct user research: Conduct user research to identify the needs and preferences of your target users. This can involve interviews, surveys, focus groups, and observation. User research helps you understand the diverse needs and preferences of your users, which can inform your design decisions.
• Use personas: Personas are fictional characters that represent different user types. Personas can help you understand the needs and preferences of your target users. By creating personas, you can better understand the different user types who will interact with your product.
• Analyze user data: Analyze user data to understand the behavior and preferences of your target users. This can involve analyzing user engagement, user feedback, and user demographics. Analyzing user data can help you identify patterns and trends in user behavior, which can inform your design decisions.

By identifying your target users, you can better understand their needs and preferences. This can help you create a product that is accessible and usable for all users, regardless of their abilities or disabilities.

Conducting User Research

Conducting user research is a crucial step in applying inclusive design categories to improve your product. It involves understanding the needs, behaviors, and preferences of diverse users. Here are some key points to consider when conducting user research:

1. Define your research goals: Determine what you want to learn about your users and how it will help you improve your product.
2. Identify your target audience: Define the demographics, abilities, and interests of the users you want to target.
3. Choose the right research methods: Select methods that will help you gather the most relevant information about your users. Some common methods include interviews, surveys, usability testing, and observation.
4. Recruit diverse participants: Ensure that your research participants represent a wide range of demographics, abilities, and interests. This will help you identify potential issues and opportunities for improvement that may be overlooked by a more homogenous group.
5. Analyze and synthesize the data: Organize and analyze the data you collect from your research. Look for patterns and trends that can inform your design decisions.
6. Iterate and refine your design: Use the insights gained from your research to refine your design and make it more inclusive. Repeat the research and iteration process as needed to ensure that your product meets the needs of a diverse range of users.

Creating Prototypes

Creating prototypes is an essential step in the design process. It allows designers to test their ideas and gather feedback from users before committing to a final design. When it comes to inclusive design, creating prototypes is particularly important as it enables designers to identify and address potential issues that may affect certain groups of users.

Here are some tips for creating prototypes that incorporate inclusive design principles:

1. Start with a basic design: It’s important to start with a basic design that incorporates the core functionality of the product. This will help you identify any potential issues early on in the design process.
2. Test with a diverse group of users: When testing your prototype, make sure to involve a diverse group of users. This will help you identify any potential issues that may affect certain groups of users.
3. Incorporate feedback: When testing your prototype, make sure to incorporate feedback from users. This will help you identify any potential issues and make improvements to your design.
4. Iterate and refine: Prototyping is an iterative process. Make sure to iterate and refine your design based on feedback from users. This will help you create a more inclusive product.

By following these tips, you can create prototypes that incorporate inclusive design principles and improve your product for all users.

Testing and Iteration

To ensure that your product is inclusive and accessible to a wide range of users, it is important to test and iterate on your design. This process involves gathering feedback from users with diverse abilities and making adjustments to your design based on their feedback.

Here are some steps you can take to test and iterate on your design:

1. Identify a diverse group of users to test your product. This group should include individuals with different abilities, ages, and backgrounds.
2. Develop a testing plan that includes a range of tasks and scenarios that users will need to complete using your product.
3. Conduct usability testing with your selected group of users. This can involve observing users as they complete tasks, asking them to provide feedback on their experience, and gathering data on their interactions with your product.
4. Analyze the data and feedback gathered during testing to identify areas for improvement. This may involve identifying specific issues or areas of confusion for users, as well as general patterns in their feedback.
5. Make adjustments to your design based on the feedback and data gathered during testing. This may involve making changes to the layout, functionality, or overall user experience of your product.
6. Repeat the testing process with the updated design, and continue to iterate and refine your design based on user feedback until you have created an inclusive and accessible product.

By following these steps, you can ensure that your product is designed with the needs and experiences of a diverse range of users in mind, and that it is accessible and inclusive for all.

Implementing Inclusive Design

When it comes to implementing inclusive design, there are several key considerations that product designers and developers should keep in mind.

First and foremost, it’s important to ensure that the product is accessible to all users, regardless of their abilities or disabilities. This means considering factors such as color contrast, font size, and keyboard navigation, as well as providing alternative text and audio descriptions for images and multimedia content.

Another important aspect of implementing inclusive design is ensuring that the product is culturally sensitive and inclusive. This means taking into account the diverse backgrounds and experiences of users, and avoiding any design elements or language that may be offensive or alienating to certain groups.

Additionally, it’s important to consider the context in which the product will be used, and to design with the needs and preferences of the user in mind. This might involve conducting user research and testing to better understand the needs and behaviors of different user groups, and incorporating those insights into the design process.

Overall, implementing inclusive design requires a thoughtful and intentional approach, one that takes into account the diverse needs and experiences of all users. By prioritizing inclusivity and accessibility in the design process, product designers and developers can create products that are more usable, engaging, and inclusive for all users.

Measuring Success

In order to ensure that inclusive design is being implemented effectively, it is crucial to measure success. By setting clear metrics and benchmarks, companies can track progress and identify areas for improvement. This not only helps to evaluate the impact of inclusive design on the user experience, but also allows for continuous refinement and optimization.

Metrics for Measuring Success

1. User satisfaction: Surveys and feedback can provide valuable insights into how users perceive the product’s accessibility and inclusivity. This can help to identify areas where users feel excluded or frustrated, and can inform design decisions moving forward.
2. Accessibility testing: Regular testing using tools such as screen readers, keyboard-only navigation, and color contrast checkers can help ensure that the product meets the needs of users with disabilities.
3. Usability testing: Observing users as they interact with the product can reveal potential pain points and areas for improvement. This can be especially useful in identifying issues that may not be immediately apparent through other forms of testing.
4. Market share: Tracking the product’s market share and growth over time can provide a sense of how well it is resonating with users and how successful it is in reaching a broad audience.

Benchmarks for Measuring Success

1. Industry standards: Comparing the product’s accessibility and inclusivity to industry standards and guidelines can help to identify areas where improvements can be made.
2. Competitor analysis: Analyzing the accessibility and inclusivity of competing products can provide insight into what is working well and what could be improved.
3. User demographics: Tracking the demographics of users who are interacting with the product can help to identify areas where the product may be particularly effective in reaching certain groups, as well as areas where improvements are needed.

By setting clear metrics and benchmarks, companies can ensure that their products are meeting the needs of a diverse range of users. This not only helps to improve the user experience, but also can lead to increased market share and revenue.

Inclusive Design Case Studies

Company A

Company A is a software development firm that specializes in creating applications for the healthcare industry. They have always prioritized accessibility and inclusivity in their design process. Here are some examples of how they have implemented inclusive design principles in their products:

1. User-Centered Design

Company A believes that the user should be at the center of the design process. They conduct extensive user research to understand the needs and preferences of their diverse user base. They use personas, scenarios, and other user-centered design techniques to create a product that meets the needs of all users.

2. Inclusive Language

Company A is aware of the power of language and the impact it can have on marginalized groups. They use inclusive language in their product interfaces and documentation, avoiding gendered language and other forms of exclusion. They also provide language options to accommodate users who may prefer a different language.

3. Accessibility Features

Company A understands that accessibility is not just about meeting legal requirements, but also about creating a product that is usable by everyone. They have implemented several accessibility features in their applications, such as:

• High contrast mode
• Screen reader compatibility
• Keyboard navigation
• Closed captioning and transcripts for video content

4. Inclusive Design Team

Company A recognizes that creating an inclusive product requires a diverse team with different perspectives and experiences. They have assembled a team of designers, developers, and researchers who come from various backgrounds and bring unique insights to the table. They also actively seek out feedback from users with disabilities and other marginalized groups to ensure that their product meets the needs of all users.

Overall, Company A’s commitment to inclusive design has resulted in a product that is accessible and usable by everyone, regardless of their abilities or background. By prioritizing inclusivity in their design process, they have created a product that benefits everyone and excludes no one.

Company B

Company B is a software development firm that specializes in creating user-friendly and accessible applications for businesses and organizations. They have implemented inclusive design principles in their product development process to ensure that their products are accessible to all users, regardless of their abilities or disabilities.

One of the inclusive design categories that Company B has embraced is Cognitive design. This category focuses on designing products that are easy to understand and use, and that can be adapted to the needs of users with cognitive or learning disabilities. Company B has incorporated this principle into their product development process by designing intuitive interfaces and providing clear instructions and feedback to users.

Another inclusive design category that Company B has implemented is Physical design. This category focuses on designing products that are easy to use for people with physical disabilities, such as those who have difficulty using a mouse or keyboard. Company B has incorporated this principle into their product development process by designing products that are compatible with assistive technologies, such as screen readers and voice recognition software.

By implementing these inclusive design categories, Company B has been able to create products that are accessible to a wider range of users. This has helped them to increase their customer base and improve their reputation as a provider of high-quality, accessible products. Additionally, Company B has found that incorporating inclusive design principles into their product development process has led to better user experiences and increased customer satisfaction.

Company C

Company C is a technology company that specializes in creating products for a wide range of consumers. They have recognized the importance of inclusive design and have implemented it into their product development process. By doing so, they have been able to create products that are accessible to a diverse group of users.

One of the ways that Company C has implemented inclusive design is by incorporating accessibility features into their products. For example, they have created a product that is compatible with assistive technologies such as screen readers, which allows users with visual impairments to access the product. Additionally, they have made sure that their products are easy to navigate for users with mobility impairments by using large buttons and clear labeling.

Another way that Company C has improved their products through inclusive design is by considering the needs of users with different cultural backgrounds. They have created products that are adaptable to different languages and have incorporated culturally relevant imagery and symbols. This has helped them to reach a wider range of consumers and has increased their customer base.

Finally, Company C has also considered the needs of users with different cognitive abilities when designing their products. They have created products that are easy to understand and use, with clear instructions and simple navigation. This has helped to make their products more accessible to users with cognitive impairments and has improved the overall user experience.

Overall, Company C’s commitment to inclusive design has helped them to create products that are accessible to a wide range of users. By incorporating accessibility features, considering the needs of users with different cultural backgrounds, and designing for users with different cognitive abilities, they have been able to improve the user experience and increase their customer base.

Recap of Inclusive Design Categories

When it comes to inclusive design, there are several categories that must be considered to ensure that your product is accessible to as many people as possible. These categories include:

• Physical abilities: This category focuses on designing products that can be used by people with physical disabilities, such as those who are wheelchair-bound or have limited mobility.
• Sensory abilities: This category is concerned with designing products that can be used by people with sensory disabilities, such as those who are deaf or hard of hearing.
• Cognitive abilities: This category focuses on designing products that can be used by people with cognitive disabilities, such as those who have difficulty with memory or attention.
• Language abilities: This category is concerned with designing products that can be used by people with language disabilities, such as those who are non-native speakers or have difficulty speaking.
• Social and cultural differences: This category focuses on designing products that can be used by people from different social and cultural backgrounds, such as those from different age groups or genders.

By considering these categories in the design process, companies can create products that are more accessible and inclusive to a wider range of users.

Final Thoughts on Inclusive Design

Inclusive design is a critical aspect of product development that ensures that products are accessible and usable by as many people as possible, regardless of their abilities or disabilities. The benefits of inclusive design are numerous, and they go beyond meeting the needs of users with disabilities. By incorporating inclusive design principles into the product development process, businesses can improve the overall user experience, increase market share, and foster social inclusion.

One of the key benefits of inclusive design is that it enables businesses to tap into a wider market. Products that are designed with inclusivity in mind are more accessible to a broader range of users, including those with disabilities, older users, and users from different cultural backgrounds. This can result in increased sales and market share, as well as improved customer satisfaction.

Another benefit of inclusive design is that it can lead to improved user experience. By designing products that are easy to use and navigate, businesses can improve the overall user experience and increase customer loyalty. This is particularly important in today’s highly competitive marketplace, where customers have a wide range of choices and are increasingly discerning about the products they purchase.

Inclusive design can also promote social inclusion and help to break down barriers between different groups of people. By designing products that are accessible to everyone, businesses can help to promote social inclusion and reduce social inequality. This can lead to improved community relations, increased brand loyalty, and a stronger reputation for the business.

Finally, inclusive design can also lead to more innovative and creative product development. By challenging designers to think outside the box and consider the needs of a diverse range of users, inclusive design can stimulate creativity and lead to more innovative product designs. This can result in products that are not only more accessible but also more desirable and appealing to a wider range of users.

In conclusion, inclusive design is a critical aspect of product development that can bring numerous benefits to businesses and users alike. By incorporating inclusive design principles into the product development process, businesses can improve the overall user experience, increase market share, promote social inclusion, and foster more innovative and creative product development.

FAQs

1. What is inclusive design?

Inclusive design is a design approach that aims to create products, services, and environments that are accessible and usable by as many people as possible, regardless of their abilities or disabilities. This approach takes into account the diverse needs and preferences of users, including those with physical, cognitive, and sensory limitations.

2. What are the categories of inclusive design?

There are several categories of inclusive design, including physical, cognitive, and sensory accessibility. Physical accessibility focuses on ensuring that physical spaces and products are accessible to people with physical disabilities, such as those who use wheelchairs or have mobility impairments. Cognitive accessibility involves designing products and services that are easy to understand and use for people with cognitive and learning disabilities. Sensory accessibility involves designing products and services that are accessible to people with sensory impairments, such as those who are deaf or hard of hearing.

3. Why is inclusive design important?

Inclusive design is important because it ensures that products and services are accessible and usable by as many people as possible. This not only benefits people with disabilities, but also older adults, tourists, and anyone who may have temporary or situational impairments. Inclusive design can also improve the user experience for all users by making products and services more intuitive and user-friendly.

4. How can inclusive design improve my product?

Incorporating inclusive design principles into your product can improve its accessibility and usability for a wider range of users. This can lead to increased customer satisfaction and loyalty, as well as improved brand reputation and social responsibility. Inclusive design can also help you identify and address potential accessibility issues early on in the design process, which can save time and resources in the long run.

What Is Inclusive Design – An In-depth Introduction (2021)